Customer Survey

"Customer Survey" is the seventh episode of the fifth season of the television series The Office, and the show's seventy-ninth episode overall. The episode aired in the United States on November 6, 2008 on NBC. This episode was directed by Stephen Merchant, co-creator, writer and director (along with Ricky Gervais) of the original UK The Office.

In this episode, Jim and Dwight - supposedly the branch's top two salesmen - are shocked at their disappointing results for their customer surveys. Meanwhile, Jim and Pam keep in touch using miniature Bluetooth headphones, and Andy and Angela struggle to find a venue for their wedding that meets Angela's demands.

Synopsis

In the cold open Michael (Steve Carell) announces to everyone in the office that he is engaged, which is not true as Darryl (Craig Robinson) points out, offering in a talking head interview that he'll pay part of the co-pay if Michael seeks psychiatric help. The office prods Michael to call his mother to tell her about the engagement, which he does. His mother does not believe him, as he has apparently done this before, and he is forced to reveal the truth, disappointing everybody, particularly Kelly (Mindy Kaling), who had just bought a white bridesmaid dress; she is now forced to return it for a partial refund.